| In order to achieve maximum potential, individuals need to develop an ability to communicate effectively and clearly with others. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others. Mayfield Assertiveness Training will enable participants develop specific communication techniques which will be invaluable in a wide range of workplace situations. | It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. |
- Increase their self-awareness
- Deal more confidently and professionally with conflict and anger
- Make, refuse and accept requests more effectively
- Handle negotiations more confidently
- Give and receive feedback more effectively
- Have more effective team players
- Have more confident and competent negotiators
- Experience the benefits of more positive working relationships
- Decrease workplace stress
- Have more effective meetings
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