| Effective communication is an essential life skill, and is particularly important in the workplace. The ability to communicate clearly, confidently and respectfully is central to any individual's personal effectiveness at work. Improving communication skills within an organisation can lead to better customer relations, increased confidence and motivation, fewer misunderstandings, and an increase in overall efficiency and productivity. | Mayfield's Communication Skills Training will give participants to identify and practice the core skills of effective communication, and will enable them to develop a flexible and effective style of tangible benefit to themselves, their colleagues and the company. |
- Identify the key elements of effective communication
- Learn how to identify and utilise a range of communication styles
- Improve their listening skills
- Learn how to give and receive feedback with confidence
- Improve their credibility and personal effectiveness.
- Increase levels of internal effectiveness and efficiency
- Have more confident, competent staff
- Have less misunderstandings and complaints
- Decrease levels of workplace stress.
Related Topics
- Assertiveness Skills
- Counselling Skills
- Business Writing
- Dealing with Difficult Relationships at Work
- Influencing Skills
- Presentation Skills
- Team Work
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