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Emotional Intelligence



Companies are increasingly recognising the key role emotional intelligence has in the overall effectiveness of the organisation. Managers and Team Leaders in particular, are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities. Mayfield Emotional Intelligence Training will equip participants with the skills and knowledge for the practical application of emotional intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence.
Participants will:
  • Become resilient to problems and persistent to pursuing success
  • Be more motivated and better able to motivate others
  • Be able to harness the energy of negative emotions for positive outcomes
  • Have the confidence and emotional ability to manage change
Organisations will:
  • Have more confident, competent staff
  • Decrease levels of workplace stress
  • Increase internal performance and productivity
  • Avoid unnecessary problems and complaints
  • Manage change more effectively.

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